I have been waiting to get my hands on the upcoming real-time capabilities in Dynamics 365 Marketing, and I wanted to share my initial testing with you. For simplicity, I am testing the scenario in which a contact logs into a portal and visits a page. Lets pretend its a new page on the portal, … Continue reading First look: Real-time marketing
The email editor in Dynamics 365 Marketing has evolved from version to version, and generated a lot of feedback and ideas from our customers. Today we are previewing a fast and fluid editor with a modern look and feel, offering a completely new way of creating engaging and relevant content. The new designer offers Advanced … Continue reading First look: the new Email Designer in Dynamics 365 Marketing
Sending personalized content to customers is a great way to increase engagement. In the upcoming April Public Preview of Dynamics 365 Marketing, we are extending the personalization capabilities of Dynamics 365 Marketing. Advanced dynamic content is key to delivering highly personalized messages to customers. But the complexity of setting up dynamic content can decrease productivity. … Continue reading Author dynamic content with ease through a new point-and-click interface
A common scenario for e.g. universities is that the contacts they have in their marketing database can have more than one role. A contact can be a student, alumni, potential sponsor, or similar. The university leverages Dynamics 365 Marketing for several types of communication with their contacts, and wants to send relevant messages to the … Continue reading How to ensure your marketing emails hits the right inbox
This week at Microsoft Ignite, we are announcing a breadth of more connected and engaging experiences between Microsoft Dynamics 365 and Microsoft Teams, including exciting new strides into the already tight integration between Microsoft Teams and Dynamics 365 Marketing to help you better engage with customers for more personalized experiences Turn Teams event attendees into … Continue reading Turn Teams event attendees into loyal customers with Dynamics 365 Marketing
At Microsoft Ignite this week we shared exiting news about Dynamics 365 Marketing. Among the many announcements is the upcoming ability to move from segment-based marketing to real-time interactions, from segment-based marketing campaigns to moments-based interactions, creating a personalized, holistic customer journey for each individual. We will enable you to target a segment of one. … Continue reading Next level with Dynamics 365 Marketing
Commercial and Transactional Messages Most of the messages you send using Dynamics 365 Marketing will probably be commercial messages, which are bulk messages sent to many recipients and once. However, you can also use the solution to send transactional messages. Transactional messages must relate exclusively to a specific transaction between your organization and another individual … Continue reading Legal designation and Bulk Email
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