Microsoft Social Engagement (MSE) provides a platform for capturing public posts from social media. When you send a social post from MSE to a Dynamics CRM with the new Link2CRM feature, a new social activity record is created in Dynamics CRM. The rule framework in Dynamics CRM can automatically turn these Social Activities into other … Continue reading Social CRM at its best – Leads or Cases in Dynamics CRM from Social Posts in Microsoft Social Engagement
Month: October 2015
PowerShell module for performing data operations and manipulating user and system settings in CRM
Did you ever wish to perform all these operations in Microsoft Dynamics CRM using PowerShell: Create, retrieve, update, and delete records in CRM Manage CRM security by adding/managing users, teams, and their roles Import and export CRM solutions Manage user and system settings While some of it was possible earlier using the official CRM PowerShell … Continue reading PowerShell module for performing data operations and manipulating user and system settings in CRM
Microsoft Social Engagement Update 1.2 for October 2015 ready soon
We are pleased to announce the release of Microsoft Social Engagement Update 1.2 for October 2015 which will be ready soon. Customers will receive an email notification on when the service will be updated. Most noticeably you will be able to create records in your Dynamics CRM from a post in your Microsoft Social Engagement … Continue reading Microsoft Social Engagement Update 1.2 for October 2015 ready soon
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