IMPORTANT - If you have an Office 365 tenant already you should NOT create a CRM Online trial the way its outlined in this guide. Instead you should start the trial directly from within your existing Office 365 tenant using the Purchase Services section (see #8 below for the location of this section). … Continue reading Quick Guide to Creating a Trial on CRM Online
In larger CRM Online deployments with complex structures of departments, regions, development/test environments etc you'll often want to consider seperate instances. But should these seperate instances go in the same tenant or in multiple tenants? Whats a "tenant"? A Microsoft Online Services tenant is an instance of Online Services created in Microsoft data centers that contains uniquely … Continue reading Chosing between CRM Online Multiple Instances and Multiple Tenants
Customer Relationship Management - or CRM - is on top of everybodys wishlist, they say, the analysts. But what is CRM and why would anybody need it? Well - CRM from Microsoft is Less Talking, More Awesome. Read on and learn about eight Microsoft CRM capabilies - and why they might be just what you … Continue reading CRM – Why Would You Need It?
Depending on business needs, technical requirements, or both, directory synchronization (aka DirSync) is the most common provisioning choice for enterprise customers who are moving to Office 365. DirSync allows identities to be mastered on-premises and all updates to that identity are synchronized to the Office 365 AD. Currently DirSync syncs identities with Office 365 but … Continue reading Automatically Assign Licenses to your Office 365 Users
According to Gartner, “By 2017, the CMO will spend more on IT than the CIO.” CMOs, take a moment to think about all you might accomplish with the extra funds! CIOs, get ready for the CMO to come to you for help with systems that increase marketing’s effectiveness and productivity. Microsoft is ready with … Continue reading Want to learn about Marketing Pilot – here is your chance
SharePoint Online has an abundance of document management capabilities. You can share documents with people inside and outside your organisation, for you and your (extended) teams to collaborate on and co-author. You can invoke document versioning to enable restoring of earlier editions and log changes. You can control the process of document editing by invoking … Continue reading The ins-and-outs of checking SharePoint Online documents in and out
Microsoft Dynamics CRM offers a wide range of security modeling features, and it is important to choose the most appropriate approach to implementing a particular solution. Each feature offers a combination of characteristics that provides a balance between granularity of access control, administrative ease, and impact on scalability. Having an understanding of the underlying mechanisms … Continue reading New whitepaper “Scalable Security Modeling with Microsoft Dynamics CRM 2011”