Dynamics 365 is designed to help you activate digital selling and personalize customer experiences. The building blocks are all built on one platform (Microsoft Dataverse) and powered by AI, which eliminates the need for connectors, and makes it easy to configure a connected and intelligent customer experience. In this blog post we will look at … Continue reading Sending personalized surveys from Dynamics 365 Marketing
With the imminent deprecation of the 'old' email designer in Dynamics 365 Marketing I've had customers asking me how to preserve customizations, e.g. fields they've added to the Summary tab, after enabling the new email editor experience. Lets take a brief look at the differences when it comes to metadata between the old and the … Continue reading How to customize the new email editor in Dynamics 365 Marketing
With the new Lead Assignment Rules in Dynamics 365, it's easier than ever to increase your lead conversion rates and accelerate sales by automating workflows and processes. Realize the true power of one platform for Sales and Marketing - no need for code and connectors. Just configure, and off you go. You can leverage Dynamics … Continue reading Improve lead conversions by aligning sales and marketing
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