Make a Note of This – OneNote is coming to CRM

Fig. 1 - CRM Online - OneNote Online integration The leading note taking application on the planet OneNote is coming to CRM. With OneNote integrated in CRM you can do so much more in terms of rich note taking, compared to the native notes in CRM. How about scanning a business card and utilize OneNotes … Continue reading Make a Note of This – OneNote is coming to CRM

Advertisements

Tracking Set Free – New CRM App for Outlook Coming

Update August 2016 The Preview program for Dynamics CRM App for Outlook has ended. Please see this article for more: https://technet.microsoft.com/en-us/library/dn946901.aspx Update July 2015 The App is now in Preview. Please see "The new Microsoft Dynamics CRM App for Outlook now available as a Preview feature" - link ***   ***   ***   ***   ***   ***   ***   … Continue reading Tracking Set Free – New CRM App for Outlook Coming

CRM 2015 Update 1 videos

Want to check out some of the great new features of CRM 2015 SP1 (aka Carina)? On our Youtube channel you'll find five great new videos to get you started while we wait for Carina: Get started - https://youtu.be/QsLIyW97KkQ New Navigation - https://youtu.be/zlm8w2QSkAA Extend CRM to your Phone - https://youtu.be/y8NaOKe6tjY Overview - https://youtu.be/MgvdfRkVheY Theming - … Continue reading CRM 2015 Update 1 videos

Issues solved in Update Rollup 1 for Microsoft Dynamics CRM 2015

*** Update April 14, 2015 *** Podcast and Overview: Microsoft Dynamics CRM 2015 Update 0.1 (Update Rollup 1) - link Download Microsoft Dynamics CRM 2015 Update 0.1 - aka UR1 (KB 3010990) - link New naming conventions for Microsoft Dynamics CRM updates - link *** end update *** Update Rollup 1 (UR1) for Microsoft Dynamics CRM … Continue reading Issues solved in Update Rollup 1 for Microsoft Dynamics CRM 2015

Microsoft System Center Management Pack for Dynamics CRM 2015

The "System Center Management Pack for Microsoft Dynamics CRM 2015" enables you to administer the Microsoft Dynamics CRM 2015 application in Microsoft System Center Operations Manager (SCOM) 2012 or a later version. The views, monitors, rules, and knowledge specific to Microsoft Dynamics CRM 2015 that comprise this Management Pack provide the means for System Center … Continue reading Microsoft System Center Management Pack for Dynamics CRM 2015

Want more control over Sent Items when using shared mailboxes?

Whether a mailbox is used by multiple users as a collaborative tool or a communication gateway to customers, retaining a record of emails sent from a shared mailbox remains an important business requirement. In Exchange 2010, there was a way to configure this behavior, but we did not have this feature starting with Exchange 2013. … Continue reading Want more control over Sent Items when using shared mailboxes?

Understanding How Interactions are Tracked in Dynamics Marketing

The behavior-tracking features of Microsoft Dynamics Marketing (MDM) enable the system to analyze how contacts interact with your emails, websites, events, and campaigns. So How are Interactions Tracked? In MDM we use the following technologies to collect behavior data: Email graphic (invisible GIF)We automatically embed an invisible GIF into all marketing emails. The GIF itself is hosted … Continue reading Understanding How Interactions are Tracked in Dynamics Marketing