Email Recipient Rate Limit raised from 1,500 to 10,000

To discourage users from sending unsolicited bulk messages, Exchange Online has restrictions that prevent users and applications from sending large volumes of email. Customers who send a lot of e-mails will need to understand the limits to how many messages can be sent from a single account in a period of time in the different … Continue reading Email Recipient Rate Limit raised from 1,500 to 10,000

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NEW Live and On Demand Web Casts on the Microsoft Dynamics CRM December 2012 Service Update

Soon we will release the new CRM Online - also known as the Microsoft Dynamics CRM December 2012 Service Update. The release will feature lots of exciting news in the feature set, user interface and the Software Developer Kit (e.g new bulk data upload API). To learn more about the Microsoft Dynamics CRM December 2012 … Continue reading NEW Live and On Demand Web Casts on the Microsoft Dynamics CRM December 2012 Service Update

NEW Trial Guide: Microsoft Dynamics CRM Online and Office 365

Are you an Office 365 customer or partner? Then I'm sure CRM Online will be a plus for your organisation. See for yourself. Try for your self. The unified offering of Microsoft Office 365 with Microsoft Dynamics CRM Online combines familiar Microsoft Office applications with a powerful customer relationship management solution accessed over the Internet … Continue reading NEW Trial Guide: Microsoft Dynamics CRM Online and Office 365

Customizing the Process Control in the New CRM Online Forms

Process Control Customization Tool In the upcoming December 2012 Service Update of CRM Online, the new forms include default predefined processes for sales and service. These processes are surfaced through the Process Control, commonly referred to as the Sales Process or Service Process control, which appears on the Lead, Opportunity, and Case entity forms just below the header. … Continue reading Customizing the Process Control in the New CRM Online Forms

Differences Between Using File Attachments and SharePoint Online Integration in CRM Online

If your organisation have more complex document management needs than merely being able to attach a document to a CRM Online record,  the integration between CRM Online and SharePoint Online offers great additional features and benefits. The following table compares the differences between using file attachments and the SharePoint Online integration for your document management needs in CRM Online. … Continue reading Differences Between Using File Attachments and SharePoint Online Integration in CRM Online

The New Lead and Opportunity Form in CRM Online

The December 2012 Service Update Release of CRM Online will feature an optional brand new forms experience for the Lead, Account, Contact, Opportunity, and Case entities. If you opt-in you will see redesigned forms with a new set of controls added to the forms for these entities. In this example I'll describe the controls of the … Continue reading The New Lead and Opportunity Form in CRM Online

New Feature: Multiple Instances in the upcoming release of CRM Online

Microsoft Dynamics CRM Online became available on the Microsoft Online Services portal as part of the Q4 2011 release.  This meant that CRM Online is managed on the same billing and provisioning platform as Office 365.  In the current release you can only have one CRM instance (aka organisation) associated with the same Microsoft Online … Continue reading New Feature: Multiple Instances in the upcoming release of CRM Online