How to detect duplicate event registrations in Dynamics 365 Marketing

I received a question the other day; how to detect duplicate event registrations. My initial thought – just create a duplicate detection rule like this: The rule works fine – but only if the event registration is created in the Dynamics 365 Marketing UI. Most event registrations however originates from the website/portal hosted event registration … Continue reading How to detect duplicate event registrations in Dynamics 365 Marketing →

New Settings area in Dynamics 365 Marketing

With the latest update to the Dynamics 365 Marketing app (version 1.35.10069.1065) you'll get a redesigned Settings area. If you (like me) spent quite a while in the 'old' Settings area, you'll will need to get your bearings in the new Settings area. Entries have shifted into new positions, changed names, been collapsed into one, … Continue reading New Settings area in Dynamics 365 Marketing →

Automate webinar check-in in Dynamics 365 Marketing

The Dynamics 365 Marketing - Teams integration is very popular. Our customers love the fact they can organize webinars from Dynamics 365 Marketing, and leverage Teams as the streaming provider (1). The recommended approach is to have attendees register for the event (customer journey invitation email and registration form) and subsequently (in the same customer … Continue reading Automate webinar check-in in Dynamics 365 Marketing →