How do I know I have been granted a free non-production instance?

With Dynamics CRM Online, we offer a free non-production instance if you have 25 or more Professional User Subscription Licenses (USLs) A non-production instance is an add-on instance that is separate from your production instance(s). Its not a trial instances so its doesnt expire. All users in your production instance(s) are also licensed for all your non-production instances, unless you … Continue reading How do I know I have been granted a free non-production instance?

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Understanding Average in Microsoft Social Listening

Microsoft Social Listening (MSL) is coming - and you can read more in my previous blog posts "Are you learning? Analyzing using Microsoft Social Listening" and "Are you listening?" In the last few weeks I've gotten a few questions about the average curve(s) in MSL, so I'll explain. In this example I'm monitoring the posts … Continue reading Understanding Average in Microsoft Social Listening