Easily find similar customers to include in segments

Dynamics 365 Customer Insights is the powerful, real-time customer data platform from Microsoft. In many ways Dynamics 365 Customer Insights is the key to unlock hidden value in any organizations data and opens a plethora of use cases. Table stakes in any marketing effort is a well defined segment. Often times you define the criteria … Continue reading Easily find similar customers to include in segments

Segment Filter button to the rescue

So you want to build a segment of contacts in Dynamics 365 Marketing, who received your invitation email within the last week. You tried the template "Received an email" but apparently it allowed only for absolute dates. You are looking for a date span relative to 'now'. The Show/hide interaction filters button to the rescue. … Continue reading Segment Filter button to the rescue

Dynamics 365 Marketing loves Teams

Teams event functionality is now incorporated directly into Dynamics 365 Marketing, allowing you to host Teams live events for webinars and Teams meetings for interactive online meetings. Creating Teams event in Dynamics 365 Marketing is really easy - just select Events in the left navigation pane of the Marketing app. Then select +New in the … Continue reading Dynamics 365 Marketing loves Teams