In case you missed it, we've just released a bunch of great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases! Information for end-users http://www.crmcustomercenter.com All new Customer Center! - link Getting Ready page to help prepare people for the release! - link … Continue reading CRM 2013 Customer Center, Implementation Guide and SDK
In Microsoft CRM you can define and enforce consistent business processes. Consistent processes helps you focus on your work and not on remembering to perform a set of manual steps. Processes can be simple or complex and they should be expected to change over time. Microsoft CRM provides several options to define your processes. Its … Continue reading CRM 2013: Understanding Processes
On November 4, 2013 at 18:00 CET (12:00pm EST), live from Barcelona, Spain, we are hosting a Global Premiere Event and broadcasting it virtually around the globe. This virtual event will take viewers around the world in 60 minutes to hear from Microsoft Dynamics CRM customers who are focusing their efforts on creating amazing customer … Continue reading Microsoft Dynamics CRM 2013 Global Premiere Event
Following the initial Orion Readiness Blitz event on July 31, a Orion Readiness Blitz v2 has now been scheduled for early October. The session will include new content and offer a deeper dive into specific topics from the first Blitz, all packed into a concise and user-friendly two-hour format. More details will be shared next … Continue reading Save the date for Orion Readiness Blitz v2
We've just released a short 19 page Release Preview Guide highlighting some of the key investment areas we are making with the upcoming Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online Fall '13, amongst others the Reimagined User Interface - view everything you need in one spot, new navigation, quick create forms Process Excellence … Continue reading Get your brand new CRM 2013 – Release Preview Guide
If you are an existing CRM Online customer upgrading to the new CRM Online Fall ’13 edition – and you have one or more customized forms – there is a few things to notice around your new forms. Your upgraded customized forms will render in the new UI, and the forms will reflect your layout. … Continue reading Form Upgrade in CRM Online Fall ’13 Edition
When you run a client application that works with Office 365 such as Lync, Outlook, Windows PowerShell or Windows Azure Active Directory Sync tool, your credentials must be authenticated. Office 365 uses a CNAME record to point to the correct authentication endpoint for your location, which ensures rapid authentication response times. If this CNAME record … Continue reading Want faster authentication in Office 365?