The Only Service Provider

In the Spring Wave press release June 2nd 2014 Microsoft reinforced that its contractual commitments for Microsoft Dynamics CRM Online meet the requirements of the European Union’s “model clauses” (1) and the high standards of European Union (EU) privacy law as acknowledged by the “Article 29 Working Party,” (2) making Microsoft the first — and … Continue reading The Only Service Provider →

Microsoft Dynamics Marketing Product Based Learning Plan

Microsoft partners with access to PartnerSource can now make use of the below Learning Plan for the Microsoft Dynamics Marketing integrated marketing management solution. Course 80588 - Functional Application in Microsoft Dynamics Marketing (2.5 hours) Course 80587 - Technical Deployment and Customization in Microsoft Dynamics Marketing (0.5 hour) Learning Plans can help your employees focus on specific goals and … Continue reading Microsoft Dynamics Marketing Product Based Learning Plan →

How do I know I have been granted a free non-production instance?

With Dynamics CRM Online, we offer a free non-production instance if you have 25 or more Professional User Subscription Licenses (USLs) A non-production instance is an add-on instance that is separate from your production instance(s). Its not a trial instances so its doesnt expire. All users in your production instance(s) are also licensed for all your non-production instances, unless you … Continue reading How do I know I have been granted a free non-production instance? →

Five steps to a successful CRM Online trial

Many customers start their journey towards CRM Online with a 30 day free trial, with 25 users. The "easiest" way for your trial to be a waste of time is creating the trial in day 1 and then at day 28 click here and there randomly in the interface. This experience probably will answer no questions … Continue reading Five steps to a successful CRM Online trial →

Get Ready for the Spring ’14 Wave – updated content

The next iteration of the Get Ready page is now up; I encourage you to visit to learn more about what’s coming with the spring releases. For this version of the page, we added a new section describing how customers get access to the new services and updates, something critical to ensure our current customers … Continue reading Get Ready for the Spring ’14 Wave – updated content →

Spring Forward – The Microsoft Dynamics CRM Release Preview Guide is here!

The Release Preview Guide (RPG) for the Spring Wave of products from Microsoft Dynamics CRM is here. The RPG describes the capabilities we are bringing to enable marketers to understand how their customers feel about their brand through Microsoft Social Listening. With Microsoft Dynamics Marketing, we give them a reprieve from the fragmented solutions all … Continue reading Spring Forward – The Microsoft Dynamics CRM Release Preview Guide is here! →

Office 365 and CRM Online is better together

At the recent SharePoint Conference Jason Bullock of Microsoft held a fine session about how Office 365 and CRM Online is better together (including a 30 min demo). You'll see how SharePoint Online, Exchange Online, Lync Online, Project Online, Visio Online, Skype and Yammer works with CRM Online to give you the best productivity experience on the … Continue reading Office 365 and CRM Online is better together →

UR2 is here. Support for Win 8.1, IE 11 and more

Microsoft CRM 2013 Update Rollup (UR2 released.Many fixes including providing support for Windows 8.1 and IE11 Information on CRM 2013 Update Rollup 2 The KB is located at http://support.microsoft.com/kb/2919956. The KB will be updated with final content early next week. UR 2 is scheduled to be published via Microsoft Update on April 8. UR 2 … Continue reading UR2 is here. Support for Win 8.1, IE 11 and more →