Now you can TestDrive: Microsoft Dynamics CRM to learn how to manage contacts, put social media insights to work and utilize knowledge bases. Microsoft Dynamics Marketing to learn how to plan and manage brand assets, execute automated multi-channel campaigns, and measure marketing ROI. Microsoft Social Listening to see how gaining insight about what people are … Continue reading TestDrive Now
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Adding the new News source to search topics in Microsoft Social Listening
The Microsoft Social Listening team has just recently added new features to the service, including Location analysis - please see this blog post News publications as a source to collect postsIn addition to the existing sources (Twitter, Facebook, blogs and videos), you can now add news to your search topics and collect posts from news … Continue reading Adding the new News source to search topics in Microsoft Social Listening
New in Microsoft Social Listening – Location Analysis
Now you can analyze posts from specific countries, regions, or location groups in Microsoft Social Listening and filter your data to see where the posts are coming from. You can access location analysis by navigating to Microsoft Social Listening > Analytics > Location. On the Location page, only posts that contain location data (author location … Continue reading New in Microsoft Social Listening – Location Analysis
Mapping the Basic User to Security Role Settings – Suggestions
In Dynamics CRM we have three types of User Subscription Licenses (USLs); Professional, Basic, and Essential Professional users has full rights to 'everything' in CRM Essential users has rights to custom entities primarily Basic users sits sort of in-between, in terms of use rights Note - A fourth USL (Enterprise) is available. Its equivalent to … Continue reading Mapping the Basic User to Security Role Settings – Suggestions
Optimizing Network Connectivity Tips
My collegue Paul Collinge has performed numerous Office 365 Network assessments and reactive visits to resolve issues for customers and to him its apparent that the vast majority of issues are seen time and time again. Hence he has compiled his top 10 tips for you to optimize your O365 network performance and prevent issues from … Continue reading Optimizing Network Connectivity Tips
Free Updated CRM Online Trial Experience and eBooks
Trialing CRM Online has never been easier. Just click http://go.microsoft.com/fwlink/?LinkId=252780 and your are only minutes away from a great trial experience If you do have an Office 365 tenant already please use the "Sign in" button at the top right corner to ensure your CRM Online trial is added to your existing tenant. That way … Continue reading Free Updated CRM Online Trial Experience and eBooks
How to purchase Dynamics Marketing and first time setup
Microsoft Dynamics Marketing is an online cloud service that can be purchased through the Microsoft Dynamics Online Portal as a paid instance. To begin you must sign in to your Office 365 account and go to "Purchase Services" and select "Microsoft Dynamics Marketing". Log into the Office 365 portal (https://portal.office.com) as an admin Click “Purchase Services” in … Continue reading How to purchase Dynamics Marketing and first time setup
How to Build an Event Template in Dynamics Marketing
In Dynamics Marketing you can use Events to manage and plan marketing activities such as trade shows, conferences, exhibits, etc. that take place at a specific venue or location. Events are the center of which many other functions revolve, and can be simple or complex depending upon what other functions you want to utilize to … Continue reading How to Build an Event Template in Dynamics Marketing
Campaign Automation in Dynamics Marketing
In Dynamics Marketing you can create automated rule-based marketing campaigns using intuitive flowcharting tools to automatically send email messages, queue outbound calls, assign tasks, create leads, send collateral, etc. You can assign triggers to specific events such as registrations visits to web sites and web pages clicks on specific links And you can set actions to … Continue reading Campaign Automation in Dynamics Marketing
Designing Email Marketing Messages in Dynamics Marketing
With Microsoft Dynamics Marketing you can unleash your marketing potential. You can easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life—engage customers across channels, build pipeline, and demonstrate the impact of your marketing. In a series of posts I'll take you around the corners of Dynamics Marketing, starting with … Continue reading Designing Email Marketing Messages in Dynamics Marketing
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