Troubleshoot Remote Connectivity in Office 365

We have updated the Remote Connectivity Analyzer tool, a tool for troubleshooting an Outlook client having trouble connecting to the email server, verifying email configuration and much more. The available tests will help you validate ADFS configurations, Autodiscovery settings, EWS accessability and much more. Please find below a brief description of each of the tests in … Continue reading Troubleshoot Remote Connectivity in Office 365

Understanding storage in CRM Online

Microsoft Dynamics CRM Online allocates an initial 5 GB of storage. This storage is pooled and shared by all service users. In addition, a company may purchase more Microsoft Dynamics CRM Online storage in gigabyte increments charged monthly, currently USD 9.99 per GB per month. Storage is shared across the organization and is not a … Continue reading Understanding storage in CRM Online

Comparing CRM On-Premises to CRM Online

Dynamics CRM is at its heart an ASP.net web application built and deployed on Microsoft’s Internet Information Services (IIS) and SQL Server. Its available for you to run in your own datacenter (CRM On-Premises) or to consume out of Microsoft's public cloud (CRM Online / multi-tenancy model). The two are pretty identical in features, but … Continue reading Comparing CRM On-Premises to CRM Online

CRM – The essential links

Whether you are working with CRM from the deployment, implementation, configuration, administration, customization or optimization side - whether its on-premises or online - this list of useful links will hopefully save you some time and effort:   Installation and Deployment Microsoft Dynamics CRM 2011 Implementation GuideComprehensive information on installation, planning and maintenancePublished: 9/26/2012 Microsoft Dynamics CRM … Continue reading CRM – The essential links

Performance Considerations for CRM Online

If you are experiencing performance issues in your CRM Online, a first step in identifying the source of a performance issue is to determine whether or not network factors (mainly bandwidth or latency) seem to be part of the problem. Low bandwidth and high latency will negatively impact the end-user experience in Microsoft Dynamics CRM Online, … Continue reading Performance Considerations for CRM Online

Winning combination – a shared mailbox in Exchange Online and a queue in CRM Online

A very popular feature in Exchange Online is shared mailboxes. A shared mailbox is a mailbox that multiple users can open to read and send e-mail message. It does not require a license if it doesn’t exceed 5 GB in size, and you are free to create as many shared mailboxes as you like. It can … Continue reading Winning combination – a shared mailbox in Exchange Online and a queue in CRM Online

Learning Path to become a CRM Online partner

Office 365 partner? Looking to expand your business opportunities with new and existing customers in the public cloud? You should consider adding CRM Online to your portfolio. Office 365 and CRM Online go hand in hand, and you'll probably have several customers wanting to look into how CRM Online can benefit their business. To get … Continue reading Learning Path to become a CRM Online partner

October update to the Microsoft Office365 Deployment Guide

The October update to the Microsoft Office365 Deployment Guide (MODG) on TechNet has been released.  The PDF version from Download Center has been retired and redirects readers to TechNet. The MODG has evolved as an online IT Pro deployment resource library on TechNet. It is being aligned to support OnRamp with content that is customer scenario … Continue reading October update to the Microsoft Office365 Deployment Guide