CRM – The essential links

Whether you are working with CRM from the deployment, implementation, configuration, administration, customization or optimization side - whether its on-premises or online - this list of useful links will hopefully save you some time and effort:   Installation and Deployment Microsoft Dynamics CRM 2011 Implementation GuideComprehensive information on installation, planning and maintenancePublished: 9/26/2012 Microsoft Dynamics CRM … Continue reading CRM – The essential links

Performance Considerations for CRM Online

If you are experiencing performance issues in your CRM Online, a first step in identifying the source of a performance issue is to determine whether or not network factors (mainly bandwidth or latency) seem to be part of the problem. Low bandwidth and high latency will negatively impact the end-user experience in Microsoft Dynamics CRM Online, … Continue reading Performance Considerations for CRM Online

Winning combination – a shared mailbox in Exchange Online and a queue in CRM Online

A very popular feature in Exchange Online is shared mailboxes. A shared mailbox is a mailbox that multiple users can open to read and send e-mail message. It does not require a license if it doesn’t exceed 5 GB in size, and you are free to create as many shared mailboxes as you like. It can … Continue reading Winning combination – a shared mailbox in Exchange Online and a queue in CRM Online

Learning Path to become a CRM Online partner

Office 365 partner? Looking to expand your business opportunities with new and existing customers in the public cloud? You should consider adding CRM Online to your portfolio. Office 365 and CRM Online go hand in hand, and you'll probably have several customers wanting to look into how CRM Online can benefit their business. To get … Continue reading Learning Path to become a CRM Online partner

October update to the Microsoft Office365 Deployment Guide

The October update to the Microsoft Office365 Deployment Guide (MODG) on TechNet has been released.  The PDF version from Download Center has been retired and redirects readers to TechNet. The MODG has evolved as an online IT Pro deployment resource library on TechNet. It is being aligned to support OnRamp with content that is customer scenario … Continue reading October update to the Microsoft Office365 Deployment Guide

SharePoint Online now support in-browser viewing of PDF files

A compelling update for SharePoint Online just in. The service will now support in-browser viewing of PDF files. We've received a lot of feedback noting PDF viewing was limited while a number of customers expressed that they did not want PDF files to be downloadable to user’s desktops. Clicking a PDF document stored in a … Continue reading SharePoint Online now support in-browser viewing of PDF files

Restoring deleted users in Office 365

Office 365 user accounts can be manually deleted by using the: Office 365 portal. Microsoft Online Services Module for Windows PowerShell (or a script) Microsoft Exchange Online Exchange Control Panel.(ECP) Furthermore user accounts can be deleted through a synchronized deletion: if directory synchronization filtering changes exclude the on-premises Active Directory user object from the synchronization … Continue reading Restoring deleted users in Office 365