Social CRM Far more than a passing trend, social is here to stay. But when it comes to applying it to your business, you may be asking, "Where do I start?" The answer is simple: start with the priorities you have for your business. Example: Loyalty Enterprise Social can help … Continue reading Social CRM – what is it, what can it do for you?
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Collaboration in Exchange Online
Exchange Online provides the following rich features that can help your end users easily collaborate in email: Site mailboxes Public folders Shared mailboxes Groups (also called distribution groups) Each of these features has a different user experience and feature set and should be used based on what the user needs to accomplish and what your … Continue reading Collaboration in Exchange Online
What’s new in Microsoft SharePoint Online
The new SharePoint Online, available with Office 365, includes a wide variety of improvements and new features. Discover how SharePoint Online can help you share your work and work with others, organize your projects and teams and discover people and information. Share Social features Collaborate with external users Community site OneNote integration with team sites … Continue reading What’s new in Microsoft SharePoint Online
How you can use Yammer in CRM Online
If you’re part of a Microsoft Dynamics CRM Online organization and you choose to install product updates, you have the option to integrate Yammer into your sales and service processes. You can stay up to date with the records you care about and hold conversations with your colleagues without navigating away from the work area. … Continue reading How you can use Yammer in CRM Online
Supported iOS Versions in Dynamics CRM
The iPad browser experience is supported on all iPad device hardware revisions as long as the iOS operating system version is 6.0 or higher. If you attempt to access the Microsoft Dynamics CRM website from an older iOS version, you will be redirected to the standard Mobile Express experience. This information is organized in the … Continue reading Supported iOS Versions in Dynamics CRM
Dynamics CRM iPad and Yammer New Features
Microsoft Partners can access two new courses on the Partner Learning Center. Microsoft Dynamics CRM December 2012 Service Update: iPad Experience - linkThis course describes the iPad experience in the Microsoft Dynamics CRM December 2012 Service Update. While many features are available to iPad users across the Microsoft Dynamics CRM web application, the sign-in, sitemap, … Continue reading Dynamics CRM iPad and Yammer New Features
NEW – CRM Online Partner Getting Started Guide
If you are a Microsoft partner looking at a CRM Online practice, and need a fast overview of the ins-and-outs of what you need to do, then this guide is for you. The guide will cover what you need to know and where find it, train for it and much more: Introduction (to … Continue reading NEW – CRM Online Partner Getting Started Guide
Hybrid Deployment Prerequisites
Before you create and configure a hybrid deployment using Microsoft Exchange Server 2013 and the Hybrid Configuration wizard, your existing on-premises Exchange organization must meet certain requirements. If you don't meet these requirements, you won't be able to complete the steps within the Hybrid Configuration wizard and you won't be able to configure a hybrid … Continue reading Hybrid Deployment Prerequisites
Welcome Polaris
The CRM Online December 2012 Update aka Polaris has been rolled out to our datacenters and existing tenants have been upgraded. You will enjoy a brand new form experience for many of the entities, e.g the Account entity (see below) Opt-In To get started with the update as an existing CRM Online customer, you … Continue reading Welcome Polaris
Preparing for the Next SharePoint Online Service Update
Microsoft is preparing to roll out the new SharePoint Online as a part of Office 365. As a result of this initial phase of the SharePoint Online service update, you may be affected by some of the design changes. Below is a consolidated list of items with pointers to documented fixes and posted workarounds: Install … Continue reading Preparing for the Next SharePoint Online Service Update
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