Get a 40% discount on Microsoft Dynamics CRM Online

As a limited time offer (expiring March 31, 2014) subscribed customers to Office 365 E3 and E4 plans in the 42 markets where Microsoft Dynamics CRM Online service is available are eligible for a 40% discount on Microsoft Dynamics CRM Online Professional User licenses. These additional requirements apply: Minimum purchase of 50 Microsoft Dynamics CRM … Continue reading Get a 40% discount on Microsoft Dynamics CRM Online →

Ready-to-Use Business Process Flows

To help you ensure that you follow consistent steps every time you work with customers CRM 2013 includes several ready-to-use business processes for common sales, service, and marketing scenarios Contact to orderTarget sales by using a consistent method to interact with customers Email sales campaign Email prospects, create and qualify leads, develop opportunities, and then close … Continue reading Ready-to-Use Business Process Flows →

New and updated topics to the CRM 2013 Implementation Guide

New and updated topics to the CRM 2013 Implementation Guide Create and edit business rulesAdded two items to the list of Limitations for business rules about how business rules are cached for Microsoft Dynamics CRM for tablets and how lookup values are set. Create and edit processesAdded the "Are processes active when they are imported?" … Continue reading New and updated topics to the CRM 2013 Implementation Guide →

CRM 2013: Custom Tool Tips

In CRM 2011, tool tips are minimal and typically repeat the display name attribute of the field. These type of tool tips are useful for unlabeled UI, however most form fields have labels assigned to them and users need more information when entering or selecting data. Explanatory tooltips provide helpful text to address known user … Continue reading CRM 2013: Custom Tool Tips →

CRM 2013: Using Multiple Business Rules

In my previous post I built a Business Rule to do simple calculations. For the sake of simplicity I purposedly left out the simple housekeeping that most people will want to do i situations like the one I used in the example. In this post I'll show you how the logic in the above example can be extended a bit, … Continue reading CRM 2013: Using Multiple Business Rules →

Just Released: CRM for Tablets now available in the Windows Store

We just released Dynamics CRM for Tablets to the Windows Store. Dynamics CRM is the essential business tool to help you stay connected and productive wherever you are. Stay up to date with your customer info—even when you’re on the go. Arrive prepared for every appointment, and update your notes, tasks, contacts, accounts, leads, and … Continue reading Just Released: CRM for Tablets now available in the Windows Store →

Demos: using the Legacy Feature check and Custom Code Validation Tools for Upgrade to CRM 2013

The India Dynamics CRM Team Blog has published a blog post with two useful video walk-throughs on how to use two of the most important tools for customers about to upgrade to CRM 2013: Microsoft Dynamics CRM 2013 Custom Code Validation Tool - designed to scan client side scripts (onLoad, onChange, onSave events) to detect … Continue reading Demos: using the Legacy Feature check and Custom Code Validation Tools for Upgrade to CRM 2013 →

CRM 2013 Customer Center, Implementation Guide and SDK

In case you missed it, we've just released a bunch of great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases! Information for end-users http://www.crmcustomercenter.com All new Customer Center! - link Getting Ready page to help prepare people for the release! - link … Continue reading CRM 2013 Customer Center, Implementation Guide and SDK →

Microsoft Dynamics CRM 2013 Global Premiere Event

On November 4, 2013 at 18:00 CET (12:00pm EST), live from Barcelona, Spain, we are hosting a Global Premiere Event and broadcasting it virtually around the globe. This virtual event will take viewers around the world in 60 minutes to hear from Microsoft Dynamics CRM customers who are focusing their efforts on creating amazing customer … Continue reading Microsoft Dynamics CRM 2013 Global Premiere Event →

Save the date for Orion Readiness Blitz v2

Following the initial Orion Readiness Blitz event on July 31, a Orion Readiness Blitz v2 has now been scheduled for early October. The session will include new content and offer a deeper dive into specific topics from the first Blitz, all packed into a concise and user-friendly two-hour format. More details will be shared next … Continue reading Save the date for Orion Readiness Blitz v2 →