Category: Uncategorized

What Dynamics Partners need to know to access the Dynamics Learning Portal

Since the official launch of the Dynamics Learning Portal (DLP) on Sept 09th this year, the DLP support team keeps helping the Microsoft Dynamics partners get access to the portal. The three main issues that prevent partners access on their first visit to the portal are: Valid service plan to access e-Learning i.e., they don’t have … Continue reading What Dynamics Partners need to know to access the Dynamics Learning Portal →

Enhanced offline support in CRM for Tablets

With the CRM for Tablets application - released in CRM 2013 - we gave sales people compelling and powerful mobility scenarios. Sales people can get their work done from the device and location of their choice. Data is cached in an Offline Cache (HTML 5 local storage) allowing salespeople to access (read only) previously viewed … Continue reading Enhanced offline support in CRM for Tablets →

Microsoft Dynamics CRM Online reporting considerations

Microsoft Dynamics CRM Online has a number of capabilities that allow customers to surface business data that helps them drive decisions and interact with their customers more effectively. Capabilities that are available within CRM Online include: views charts dashboards Microsoft SQL Server Reporting Services reports Microsoft Office Excel integration that allows users to easily build … Continue reading Microsoft Dynamics CRM Online reporting considerations →

Visualize hierarchical data in CRM 2015

Model and visualize hierarchical data to gain valuable business insights Previously, you were able to create hierarchies of related records using self-referential relationships, but you had to iteratively query for the related records. In Dynamics CRM 2015 - expected to be generally available in the fourth quarter of 2014 - new capabilities will let you query and … Continue reading Visualize hierarchical data in CRM 2015 →

Understanding the Sentiment Engine in Microsoft Social Listening

Sentiment Analysis If you want to see how the public perceives your company or product, you can use sentiment analysis, which determines people’s attitudes toward a topic. Sentiment analysis reflects the public perception of a post’s content in relation to the keywords that were used to find the post (a post is a eg a … Continue reading Understanding the Sentiment Engine in Microsoft Social Listening →

Registration open for the Autumn Blitz Training – get to know CRM 2015

October 30th, 2014 you can get to know the new CRM 2015 better. Just sign up for either the Sales Track or the Technical Track using this link : http://www.microsoftdynamics-virtualevents.com As always we'll accomodate time zones by offering repeat sessions 07:00 - 10:00 US PDT (7 AM - 10 AM) 17:00 - 20:00 US PDT … Continue reading Registration open for the Autumn Blitz Training – get to know CRM 2015 →

New Microsoft Dynamics CRM Online Webcasts for Microsoft Partners (EMEA)

If you are a Microsoft Partner with access to Microsoft Partner Network (MPN) and Partner Learning Center (PLC) you have access to a bunch of relevant one hour webcasts around CRM Online, Dynamics Marketing, Unified Service Desk and more. The webcasts are delivered out of Germany (in English) and will provide you with introductionary as well as … Continue reading New Microsoft Dynamics CRM Online Webcasts for Microsoft Partners (EMEA) →