In case you missed it, we’ve just released a bunch of great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases!
Information for end-users
- All new Customer Center! – link
- Getting Ready page to help prepare people for the release! – link
- eBook: What’s Changed in CRM 2013 – link
- eBook: Bring in your contacts – link
- eBook: Start working in CRM – link
- eBook: Business processes – link
- Video: Get started with CRM – link
- Role-based hubs for sales, service, marketing, and administrators
Information for developers
www.crmdevelopercenter.com
SDK for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online – link
Highlights:
- Developer tools
- Sample code
- Mobile and rich client development
- Business process flows
- Real-time workflows
- Data encryption
- Asynchronous solution import
- Quick start for developers
- And much more….
See the full list in the SDK!
Information for IT professionals & administrators
Implementation Guide for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online – link
Includes:
- Planning Guide
- Installing Guide
- Administration Guide
- Operating Guide
- Customization Guide
- Report Writers Guide
Information for the enterprise
- Connectivity and Firewall Port Requirements for Microsoft Dynamics CRM 2013 – link
- Performance Counters for Microsoft Dynamics CRM 2013 – link
- Using Multi-tenancy in Microsoft Dynamics CRM 2013 to Address Challenges in Enterprise Business Environments – link
- Microsoft Dynamics CRM Online Security and Compliance Planning Guide – link
- Microsoft Dynamics CRM Online Security and Service Continuity Guide – link
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