How do I know I have been granted a free non-production instance?

With Dynamics CRM Online, we offer a free non-production instance if you have 25 or more Professional User Subscription Licenses (USLs) A non-production instance is an add-on instance that is separate from your production instance(s). Its not a trial instances so its doesnt expire. All users in your production instance(s) are also licensed for all your non-production instances, unless you … Continue reading How do I know I have been granted a free non-production instance?

Social Insights for CRM

To help businesses and organizations build social insights muscle,  Microsoft has entered into a strategic partnership with InsideView, one of the leading social intelligence providers in the market. The first phase of this co-development partnership is the introduction of Social Insights capabilities directly within Microsoft Dynamics CRM Online Fall ’13 Professional.  Built on the InsideView … Continue reading Social Insights for CRM

Get a 40% discount on Microsoft Dynamics CRM Online

As a limited time offer (expiring March 31, 2014) subscribed customers to Office 365 E3 and E4 plans in the 42 markets where Microsoft Dynamics CRM Online service is available are eligible for a 40% discount on Microsoft Dynamics CRM Online Professional User licenses. These additional requirements apply: Minimum purchase of 50 Microsoft Dynamics CRM … Continue reading Get a 40% discount on Microsoft Dynamics CRM Online

CRM 2013 Customer Center, Implementation Guide and SDK

In case you missed it, we've just released a bunch of great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases!       Information for end-users http://www.crmcustomercenter.com All new Customer Center! - link Getting Ready page to help prepare people for the release! - link … Continue reading CRM 2013 Customer Center, Implementation Guide and SDK

CRM 2013: Understanding Processes

In Microsoft CRM you can define and enforce consistent business processes. Consistent processes helps you focus on your work and not on remembering to perform a set of manual steps. Processes can be simple or complex and they should be expected to change over time. Microsoft CRM provides several options to define your processes. Its … Continue reading CRM 2013: Understanding Processes