CRM 2013 – Multiple Processes per Entity

Business Procecesses can make you more effective. If you adopt eg a solution selling process you'll must likely see higher win rates compared to not having a process. In the the December 2012 Update we introduced business processes for a couple of entities in CRM Online - one process for the lead entity and one for the case entity. In … Continue reading CRM 2013 – Multiple Processes per Entity