Demonstrate GDPR compliance in Dynamics 365 Marketing

You can easily allow contacts to set their own consent level using a subscription center form on a marketing page.

From time to time, you may be asked to demonstrate that your organization complies with the GDPR regulations. Dynamics 365 Marketing provides several tools to help you do this.

Use the Settings > Advanced Settings > Marketing settings > Data protection tools page to enable data-privacy features of Dynamics 365 Marketing.

To see changes to a contacts Consent level

  1. Open the target contact record
  2. Select the Related tab to open a drop-down list of related record types
  3. Select GDPR consent change records from the drop-down list. A list of user-made GDPR consent change records opens as a new tab for the contact record.

The record(s) can be exported for your specific purposes.


See also

  • Data protection tools – link
  • Data protection and the GDPR – link

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