Adoption is King

We like to think that Dynamics 365 is one of the most user friendliest services around, but you might want a bit of collateral to go with that, in order to optimize user adoption and fast forward to the desired business outcomes.



Training and Adoption

We have a Training & Adoption Kit for Microsoft Dynamics 365 for you, in which you can replace images and screen shots, edit the text, use your own logo — whatever works to make your training materials match your system and style.

You will find user guides for Customer Engagement Basics as well as the individual work streams:

  • Dynamics 365 for Sales
  • Dynamics 365 for Service
  • Dynamics 365 for Field Service
  • Dynamics 365 for Project Service Automation


We also have a nice new Microsoft Dynamics 365 Documentation site, in which you’ll find collateral on

  • How to Get Started
  • What’s New
  • Setup & Administration
  • Onboarding
  • (and more)

– for all the apps in and around Dynamics 365, including our new AI offering Customer Insights that will add that element of Intelligence to your Dynamics 365



Experience and Feedback

Last but not least, we welcome you to submit your ideas for the service, upvote others ideas for the service, take at peek into our roadmap, and more at the site



Dig in – make that adoption happen.

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