You have multiple options for backing up and restoring your Dynamics CRM Online instances. For Dynamics CRM Online 2016 Update 1, we’re introducing on demand backups that you can perform on Dynamics CRM Online 2016 Update 1 Production and Sandbox instances.
With on demand backups, you can make your own backup before making some significant customization change or applying a version update.
About Dynamics CRM managed on demand backups:
- You can back up Production and Sandbox instances.
- You can only restore to a Sandbox instance. To restore to a Production instance, first switch it to a Sandbox instance.
- On demand backups are retained for up to three days.
- On demand backups are identified as created by someone other than System and by the presence of Edit | Delete | Restore in the details section. (System backups only have Restore)