Read all about it – the CRM 2016 Spring Wave

The CRM 2016 spring wave includes many new and exciting features! This blog shows you where to go for new information, whether you’re an admin, customizer, developer, or end user.

The official names for the spring wave releases are:

• Microsoft Dynamics CRM Online 2016 Update 1 and Microsoft Dynamics CRM 2016 Service Pack 1
• Microsoft Dynamics Marketing 2016 Update 1
• Microsoft Social Engagement 2016 Update 1.5

Microsoft Dynamics CRM

What’s new (all features)

• What’s new for end users
• What’s new for admins and customizers

Field service

• CRM field service guide

Project service

• CRM project service automation guide

CRM portals

• Build custom CRM portals
• Engage with communities using the community portal
• Empower your channel partners
• Manage portal content
• Create a theme for your portal
• Configure a CRM portal
• For portal customers, a customizable user’s guide: Portals for CRM Usage and Adoption Guide

Mobile offline

• Configure the new mobile offline experience

Power BI

• Embed Power BI tiles on a dashboard

Subscription and release history

• Manage your Microsoft Dynamics CRM Online subscription
• See the release history for new and updated topics

For developers

• Important changes coming in future releases of Microsoft Dynamics CRM
• What’s new for developers
• Dynamics CRM application platform – A platform for building extended CRM (xRM) applications
• Updated assemblies in the download package and on NuGet (https://www.nuget.org/profiles/crmsdk)
• For a complete list, see Release history for SDK Version 8.1.0, May 2016

Microsoft Dynamics Marketing

• Integrate online payment with event registration
• Dynamics Marketing is now ISO 27001 and ISO 27018 certified: Microsoft Trust Center
• Design message content using the graphical editor
• List management and segmentation
• Set up registration items for events
• Create and customize landing pages
• Set up file options for digital asset management
• Manage purchase orders
• Configure user defined fields
• Extended OData feeds for Power BI and custom analytics, integration and reports

Microsoft Social Engagement

• Tag posts with intention tags and custom tags
• Microsoft Social Engagement Translation Guide
• Adaptive learning based on changes to organization’s sentiment values
• Set up searches to listen to social media conversations
• Manage access tokens
• Link posts from Social Engagement to Dynamics CRM

Quick references

• Get Ready for the Next Release
• CRM Help Center
  • What’s New
  • Online vs On-prem FAQ
• Marketing Help Center
  • What’s New
• Social Engagement Help Center
  • What’s New
• YouTube Videos